IMPLEMENTING THE “NO-KILL EQUATION” IN LOS ANGELES – Part II: High Volume/Low-Cost Spay/Neuter

This is the second in a series of messages responding to the recommendations of the No-Kill Equation. The No-Kill is comprised of ten commonsense, long-standing practices embraced and implemented by LA Animal Services with remarkable results.

This analysis compares the “No-Kill Equation” to LA’s programs and practices. Today’s message focuses on the second recommendation of the “No-Kill Equation,” which is High Volume/Low-Cost Spay/Neuter.

The Ten “No-Kill Equation” Recommendations are:
1. Feral Cat TNR Program
2. High Volume/Low-Cost Spay/Neuter
3. Rescue Groups
4. Foster Care
5. Comprehensive Adoption Program
6. Pet Retention
7. Medical and Behavioral Rehabilitation
8. Public Relations/Community Involvement
9. Volunteers
10. A Compassionate Director

The No-Kill Equation will appear in this font.

The analysis of LA Animal Services’ efforts will follow in italics.

II. High-Volume, Low-Cost Spay/Neuter
Spay/neuter is the cornerstone of a successful lifesaving effort. Low cost, high volume spay/neuter will quickly lead to fewer animals entering the shelter system, allowing more resources to be allocated toward saving lives. In the 1970s, the City of Los Angeles was the first to provide municipally funded spaying and neutering for low-income pet owners in the United States. A city study found that for every dollar it was investing in the program, Los Angeles taxpayers were saving $10 in animal control costs due to reductions in animal intakes and fewer field calls. Indeed, Los Angeles shelters were taking in half the number of animals after just the first decade of the program and killing rates in the city dropped to the lowest third per capita in the United States. This result is consistent with results in San Francisco and elsewhere.

Research shows that investment in programs balancing animal “care” and “control” can provide not only immediate public health and public relations benefits but also long-term financial savings to a jurisdiction. According to the International City/County Management Association, “An effective animal control program not only saves cities and counties on present costs—by protecting citizens from dangerous dogs, for example—but also helps reduce the costs of animal control in the future. A city that impounds and euthanizes 4,000 animals in 2001… but does not promote spaying and neutering will probably still euthanize at least 4,000 animals a year in 2010. A city that… [institutes a subsidized spay/neuter program] will likely euthanize significantly fewer animals in 2010 and save on a host of other animal-related costs as well.

Ed’s Analysis:  It is fitting and appropriate that the No-Kill Equation cites the City of Los Angeles as a national model and leader for spay/neuter initiatives. After a number of years of reduced spay and neuter activities, the Board of Animal Services Commissioners in 1998 initiated a differential cost dog license ordinance to incentivize dog guardians to spay/neuter their pets. The City Council and Mayor adopted the ordinance into law in 1999 and LA Animal Services immediately committed to substantially expanding its subsidy of spay/neuter via discount vouchers and mobile clinics. Since then, those activities have grown impressively. During the same time period, impounds have declined more than 25% and euthanasia by more than 60%, contrary to recent false assertions that L.A.’s differential licensing law has failed.

Today, via the Department’s “Big Fix” program, approximately 45,000 subsidized spay/neuter surgeries are accomplished annually, including over 12,000 performed in fully-equipped and professionally-staffed mobile clinics operated by the nonprofit Amanda Foundation and the Sam Simon Foundation, primarily in underserved neighborhoods. The City of Los Angeles commits $1.2 million annually to the department’s spay/neuter programs. Additionally, long-dormant spay/neuter clinics in two of the City’s shelters re-opened in 2007 and five more high volume City spay/neuter clinics are scheduled to open by summer 2008. LA Animal Services has been responsible for approximately half a million total surgeries so far this decade and over 85,000 surgeries since January 2006 alone. This number does not include surgeries performed independently by private veterinarians for pet guardians in the City.

During 2006-2007, the Department spearheaded the development of statewide legislation mandating the expansion of spay/neuter (AB 1634) and is also helping with the development of similar legislation specifically for the City of Los Angeles. LA Animal Services advocates spay/neuter as the most effective tool available to reduce the flow of homeless animals into public shelters over time and enjoys the full support of all the City’s elected officials in that belief.

While not fully embraced by all, the decision to combine all the City’s disparate spay/neuter efforts into one identifiable program called “The Big Fix” in 2006 appears to have helped. Since the launch of “The Big Fix” the City’s annual spay/neuter rate, which had experienced only modest increases in previous years, rose over 60%.

How To Help Save Lives by Ed Boks

Everyday people ask me how they can help LA Animal Services achieve its No-Kill Goal. The key to achieving this goal is funding life saving programs, programs we may not be able to afford through our budget. Animal Services has many life saving programs and giving opportunities. And now, making a donation to one of our life saving programs has never been easier.

TO MAKE A DONATION all you have to do is click Here

The two main funds that LA Animal Services accepts donations through. They are:

The Animal Welfare Trust Fund
The Animal Sterilization Trust Fund

Funds may also be donated for specific programs and services and shelter operations.

LA Animal Services has developed and will continue to develop programs designed to reduce LA’s euthanasia rate as we increase our live animal placement rate through adoptions, our New Hope program, returning lost pets to their frantic owners, and by humanely reducing feral cat populations in our neighborhoods.

If you would like to help join Animal Services war on pet euthanasia, please send a tax deductible financial gift to:

LA Animal Services
221 N. Figueroa Street Suite 500
Los Angeles, CA 90012

You can designate your gift to the general Animal Welfare Fund or to any one or more of the specific programs described below:

Big Fix sponsors low/no cost spay/neutering services for pets in low-income households.

New Hope is a network of over 70 of LA’s pet rescue, support and adoption agencies in Southern California who work with LA Animal Services in the process of locating permenant loving homes for the animals Animal Services rescue.

Safety Net helps pets and their families stay together through difficult financial times or relocations.

STAR (Special Treatment And Recovery) program provides medical treatment to severely injured, abused, and neglected animals rescued by Animal Services.

TLC (Teach Love and Compassion) provides at-risk youth with the employment training in animal care. This is an intergenerational program in which our community’s elders work with our youth teach love and compassion through the care and love of animals.

Volunteer Dog Training Program trains Animal Services volunteers to improve the quality of life and adoption rate of sheltered dogs through behavior training provided by our community’s most reputable volunteer dog trainers.

FELIX (Feral Education and Love Instead of X-terminations)provides low or no cost spay/neuter service to feral cats managed by a trained feral cat colony manager trained by one of Animal Services feral cat partner organizations.

Foster Program trains volunteers to provide temporary homes for special needs animals until they are healthy enough for adoption.

If you would like your donations to be used for specific programs and services, please specify.

Please make your check or money order payable to:

Department of Animal Services
221 N. Figueroa Street, 5th floor
LA, CA 90012
Your donations are tax deductible and your generosity will be acknowledged.
Even if you cannot make a financial contribution today, there are other ways you can help. Our Animal Care Centers always need blankets, newspaper, and other items. For more details, take a look at our six Animal Care Centers to understand their specific needs. And of course we always need volunteers.
By working together, we can make LA the safest City in the United States for our pets! Thank you for your support and gifts!

Animal Fair Interview by Ed Boks

Ed Boks and Wendy Diamond
Wendy Diamond, Animal Fair publisher, editor Entrepreneur, Leading Pet Lifestyle expert, Best Selling Author, TV Personality and Endangered Animal and Rescue Advocate.

The following are excerpts from a recent interview with Animal Fair Magazine on the opening of Animal Services new state of the art animal care centers. For more information on Animal Fair Magazine visit them at: http://www.animalfair.com/

1. What makes these new shelters different from all the other shelters?

Our new shelters are more like botanical gardens than dog pounds. Over 30% of the grounds are landscaped with lush vegetation, flowers, trees, and greenery. There are park benches to relax on while enjoying the animals. There are fountains and works of art to enjoy. There are misters to keep the animals cool when the weather is hot and radiant heating in the kennel floors when the weather gets cold. There are large park like get acquainted areas where Animal Services will host special adoption events with our many partners as well as sponsor dog obedience and agility training. There are community rooms for meetings and educational activities. These shelters are not your father’s animal control, they are spacious and beautiful and will serve as pet adoption centers of choice for all Angelinos and surrounding communities.

2. Is this the first step in getting the city to be no kill? What are the other steps?

This is definetely a significant step to achieving no-kill. These new Centers will increase our holding capacity by over 400%, allowing us to hold animals for longer periods of time. But the new shelters are just one step in a very comprehensive strategic no-kill plan. Along with the new shelters we are building spay/neuter clinics designed to handle 20,000 surgeries per year. With six new clinics that represents 120,000 surgeries per year. These surgeries will have a profound impact on the number of unwanted pets being born each year. We call our spay/neuter program The Big Fix because we recognize that spay/neuter is the ultimate “fix” to the vexing problems associated with pet overpopulation.

Along with our shelters and clinics we have a program called New Hopewhich is a partnership with over 70 local animal welfare organizations that allows these groups to take animals from our euthanasia list at no cost to them. These animals are already spayed or neutered, vaccinated and microchipped. We keep our shelters open 24 hours per day seven days per week for our New Hope Partners. We soon hope to be able to help our partners with the actual transport of the animals.

Animal Services is also initiating Project Safety Net which will coordinate the many resources in LA to help people keep their pets during times when they may feel relinquishment is their only alternative. Often times dog training, behavioral counseling, or legal advice is the only thing between keeping a pet and having to give a pet up. By making these resources more readily available we hope to help more families keep their pets.

Operation FELIX (Feral Education and Love Instead of X-termination) is our Trap/Neuter/Return (TNR) program. This program is currently conducted in partnership with LA’s many feral cat organizations but as our spay/neuter clinics come on line we intend to be even more directly involved in humanely helping to reduce LA’s feral cat population with this non-lethal methodology.

We hope to soon initiate our TLC program that will help teach “at risk” kids love and compassion for our communities’ “at risk” animals. Many of the animals rescued by Animal Services are lost, abused or neglected, and many are in need of foster homes. Many of our kids are in similar situations and are very empathetic to the plight of our animals. This empathy is a building block to help these kids to learn how to more freely express love and compassion. This program can be expanded to include our community’s senior citizens and other disenfranchised populations.

3. How are you working to get more pets adopted in LA?

We are very fortunate that one of the nation’s foremost ad agencies has agreed to help Animal Services with an ad campaign to promote adoptions. Riester, based in Phoenix, has an LA office and their “cause marketing” genius is helping us to get the word out that Animal Services is daily creating happiness by bringing pets and people together! Riester shares Animal Services’ commitment to make LA the nation’s first major no-kill city in the United States.

In addition, many celebrities and influential people are helping Animal Services create a 501c3 animal welfare charity called “SALA” which stands for Shelter Animals of LA. SALA is also Spanish for “living room” and is symbolic of the “living room” LA’s residents are making in their hearts for our shelter animals. SALA will help raise funding for Animal Services many life saving programs.

We also partner with Humane Rescue Alliance and many other animal welfare organizations all of whom share our vision to end pet euthanasia and help us find loving homes for our lost and homeless pets.

4. Is there anything special about the event that you would like me to include in the article?

I think it is worth mentioning that Mayor Antonio Villaraigosa attended this event to once again voice his wholehearted commitment to ending euthanasia as an acceptable method to reduce pet overpopulation. He was joined by several City Council members and other public officials. To the best of my knowledge he is the only mayor of a major city to take such a courageous and compassionate stand and it is our hope he will inspire mayors and public officials across the United States with his vision!

When a Community Rallies for the Animals… by Ed Boks

We have often heard the adage that it takes a village to raise a child. The same advice holds true for solving our pet overpopulation and animal cruelty problems. Its going to take all of us working together to solve the animal welfare issues in Los Angeles. A few days ago the LA City Council announced their acceptance of a $200,000 donation from Best Friends Animal Society.

Clearly Best Friends Animal Society shares LA Animal Services’ commitment to helping end the killing of adoptable animals in Los Angeles. They are funding an independent, professional assessment of the scope, causes and contributors of pet overpopulation in Los Angeles. The independent assessment will be conducted by LA City Controller Laura Chick and a team of professionals.

When this assessment is complete it will be up to Animal Services to orchestrate the implementation of the solutions and recommendations made by these professionals. This assessment will be the basis of a subsequent No-Kill Strategic Plan that will organize the city’s resources – both internal and across the community- toward realistic, sustained reductions in the causes and contributors of pet overpopulation.

This is wonderful news, but it doesn’t stop here. There is a growing synergy in LA towards achieving No-Kill. Over the past several months an organization of well informed, compassionate LA residents formed a new 501c3 animal welfare charity called SALA (Shelter Animals of Los Angeles). SALA also means “living room” in Spanish and reflects the goal to help find loving homes for all of our companion animals in Los Angeles.

SALA’s purpose is to support, on an exclusive basis, LA Animal Services in a joint mission to save animals’ lives and find permanent, loving homes for the thousands of lost, homeless, abandoned, neglected and abused companion animals rescued by LA City Animal Services every year. The ultimate goal of SALA is to assist LA Animal Services achieve “no kill” in all of our city shelters.

SALA believes a functional and efficient city shelter system that receives much needed private funding will ultimately benefit everyone: from pet owners to rescue organizations and, most importantly, the animals themselves.

Through the Big Fix ProgramSALA will aggressively invest in spay/neuter with high volume clinics in all of the new Animal Care Centers, funding more mobile spay/neuter vans and offering spay/neuter/vaccine services to low income residents and asking for donations only, rather than charging a low fee that depends on proof of income. We are also partnering with Western University’s Veterinary School on including cutting edge intern and residency programs using LA Animal Care Centers as teaching schools for up and coming veterinarians.

Through the STAR Program (Special Treatment & Recovery), SALA will provide funding to help sick and injured animals rescued by LA Animal Services. Any animal treated in the STAR Program will not be euthanized.

Through Operation FELIX (Feral Education & Love Instead of X-termination) SALA will work with groups and individuals to help maintain feral cat colonies by implementing strong TNR (Trap/Neuter/Return) programs and ultimately create a comprehensive database system that will help track all feral colonies in the LA area.

SALA will establish a Safety Net Outreach Program to help all citizens of Los Angeles including our non-English speaking residents by conveying the importance of spay/neuter, as well as promote adoption and foster care. SALA will also provide outreach programs that will guide the public to resources that will help pet guardians better care for their companion animals. This outreach effort can be achieved in a variety of ways. Articles, stories, ads in newspapers and on local TV and radio, billboard messaging, educational workshops at community centers, and networking community resources to help residents responsibly keep and care for their pets are just some of the ways to get the message to the people who need to hear it most.

Volunteers are the backbone of any organization, and shoring up the LA Animal Services Volunteer Program is an important item on SALA’s agenda. Besides the important work of providing care for the animals in the shelters and at mobile adoptions, volunteers can also work as Adoption Counselors to help people find their new best friend. Volunteers can also participate in the previously mentioned outreach programs that can be conducted in community centers, churches, youth centers, etc. to teach people how to be great pet guardians.

Other projects SALA has under development include:

Shelter Dog Training Program: A partnership with trainers who will assist in socializing dogs in the shelter and prepare them for their forever home. Since behavioral issues are at the top of the excuse list for owner surrender, easy access to accredited trainers while the dogs are in the shelter, as well as help in settling them into their new home, will promote pet retention rates.

A House is Not a Home Without a Pet Program: An alliance with all rental homes, apartments, and senior citizen homes, etc., to provide incentives to encourage landlords to welcome residents with pets. SALAwill also provide mediation assistance for neighbor and landlord/renter disputes that involve pet issues, etc.

Teach Love and Compassion (TLC): To promote humane education programs in the LA school district that will ultimately become part of the regular curriculum to be taught in all our elementary and middle schools. TLC will also provide learning opportunities for “at risk” kids by teaching love and compassion for “at risk” animals in our Animal Care Centers.

Animal Services and all of LA is deeply indebted to Best Friends Animal Society, SALA, our New Hope Partners, Volunteers, Employees, and donors for their commitment, dedication and compassion for the lost and homeless pets of Los Angeles. When a community rallies together for the animals we truly demonstrate what it means to be a humane society as we commit ourselves to making LA the safest City in the United States for our pets.

05/06 Fiscal Year and July 06 Report by Ed Boks

The following is an excerpt from the July GM Report to the LA Animal Services Commission. To read the entire report, visit www.lanimalservices.com and click on GM Reports.

The following information is for the month of July, the first month of the new fiscal year.

Dog and Cat Statistics For 2006 calendar year to date:
· Dog and cat adoptions are up 5% (7752 to 8151);
· New Hope placements are down 19% (4359 to 3598);
· Return to Owners is down 10% (2870 to 2582);
· Dogs and cats placed in Foster Homes are up 203% (75 to 227);
· Dogs and cats euthanized is down 8.5% (11,439 to 10465); and
· The number of dogs and cats taken in by Animal Services is down 5% (27958 to 26587).

If this trend continues Animal Services is on track to euthanize fewer than 18,000 dogs and cats in 2006. This would be an all time low for the City of Los Angeles. But this will be a challenge requiring all our friends, volunteers, and partners to help us get the word out the LA Animal Services is “the” adoption center of choice in Los Angeles and that all pets need to be spayed or neutered and licensed or microchipped.

Dog and Cats Statistics for July 06
· Dog and cat adoptions were roughly equal to July 05 (1366 to 1330):
· New Hope placements were down 19% (591 to 477);
· Return to Owners were up 2.25% (488 to 499);
· Dogs and cats in Foster Homes was up 957% (7 to 74);
· Dogs and cats euthanized was up 4% (2496 to 2593); and
· The number of dogs and cats taken in by Animal Services was up 6.5% (5097 to 5425).

Dog Statistics for July 06:
· Dog adoptions were roughly equal to dog adoptions in July 05 (832 to 826);
· New Hope placements for dogs were up 5% (318 to 333);
· Returns to Owners for dogs were equal to July 05 (466 to 465);
· Dogs placed in Foster Homes were up from 0 to 28;
· Dogs euthanized were up 16% (741 to 863);
· 37% of the dogs euthanized were pit bulls or pit bull mixes (320);
· 45 were orphaned neonates (5%);
· The number of dogs taken in by Animal Services was up 13% (2456 to 2779);
· 22% of the dogs taken in were pit bulls or pit bull mixes (613); and
· 33% were owner relinquished (922).

Cat Statistics for July 06:
· Cat adoptions were down 5.6% (534 to 504);
· New Hope placements for cats were down 47% (273 to 144);
· Return to owners were up 54% (22 to 34);
· Cats placed in Foster Homes was up 557% (7 to 46);
· Cats euthanized were down 1.5% (1755 to 1730);
· The number of orphaned neonate kittens euthanized was down 4% (939 to 903) but this number represented 53% of all cats euthanized; and
· The number of cats taken in by Animal Services was roughly equal (2641 to 2646); and
· 22% were owner relinquished.

37% of all dogs and 55% of all cats euthanized were pit bulls and orphaned neonate cats respectively. This data clearly demonstrates where our limited resources must be focused. LA Animal Services will be announcing more programs to address these critical areas soon. 

All Animal Services actual numbers and statistics are available on line for the past five years at www.laanimalservices.com Click on Statistics to see break down by dogs, cats, rabbits and others.

Top 10 Reasons for Cat Relinquishment in July:
1. Owner felt they had too many cats.
2. Landlord/zoning problems.
3. Owner was moving.
4. No time for the cat.
5. Family member allergic to the cat.
6. Cat was sick.
7. Cat did not get along with other pets.
8. Owner evicted/homeless.
9. Owner died.
10. Cat did not get along with a new baby in the home.

Top 10 Reasons for Dog Relinquishment in July:
1. Owner moving.
2. No time for the dog.
3. Landlord/zoning problems.
4. Dog was sick.
5. Owner felt they had too many dogs.
6. Owner died.
7. Owner could not afford medical bills.
8. Dog did not get along with other pets.
9. Dog aggressive towards people.
10. Owner cannot contain dog in yard or home.

LA Animal Services’ Operation Safety Net will monitor these reasons to study seasonal trends. Strategies and partnerships are being developed to help Angelinos keep their pets whenever possible and appropriate.

The Big Fix Results: The close of Fiscal-Year 2005-206 for the Big Fix Spay and Neuter programs show a dramatic increase in sterilizations compared to the prior year. The two Mobile S/N Vans, and a greater issuance of books and Rescue Organization participation resulted in an increase of 12,255 sterilizations for the Fiscal Year. Last Fiscal Year 26,075 animals were sterilized compared to 38,300 for Fiscal-Year 2005-2006.

This is a 48% increase in spay/neuter surgeries in LA.

The Discount Coupon Program redemptions for FY 2004-2005 were 4023 while FY 2005-2006 redemptions were 4308. Fewer restrictions on the program and an increase in the monthly distribution of Discount Coupon books to participating Rescue Organizations have increased the rate of redemption for the year by 7%. While the increase may not appear to be that significant, it represents 285 more dogs and cats sterilized. An additional number of books were printed due to the demand by rescue partners.

The FELIX (Discount Coupon Feral Program) saw the largest increase of all the Big Fix Programs. FY 2004-2005 feral cat redemptions were 2699 while FY 2005-2006 redemptions were 5887. This is a 118% increase in the number of feral cats the Department and its rescue partners were able to sterilize.

The Free/Senior Citizen Certificate Program redemptions for FY 2004-2005 were 7234 while FY 2005-2006 redemptions were 6948. The Free/Senior Citizen Certificate Program was strongly impacted by the effectiveness of the Mobile Spay & Neuter Vans in Fiscal-Year 2005-2006. Many of the same City residents who now use the s/n vans would have accessed this program in the past. But, despite this offset, there was still only a 4% decrease in the number of sterilizations while the overall number for low-income and senior citizen sterilizations increased 56%.

Across the country and here in LA we are seeing there is no “silver bullet” to solve the problems associated with pet overpopulation. There is no amount of “consulting” or “criticizing” or “condemning from the sidelines” that will make a lick of difference. The only way to solve this problem is for all of us to work together, because it is only by working together that we can make LA the safest community in LA for our pets!

I want to thank all our volunteers, employees, partners and the community for stepping up to focus on helping the animals of LA Animal Services. Together we are making a difference in their lives and we will continue to do so.

Report to the Mayor: Part III by Ed Boks

This is the third and last part of my blog containing excerpts from my six month Report to the Mayor. This blog identifies some of the programs Animal Services is relying on to help ease the overcrowding of our current shelters and reduce our community’s euthanasia rate. These programs substantially depend upon our employees, volunteers, partners, donations and community support to succeed:

At the same time Department of Animal Services is opening the new Centers described in yesterday’s blog, we have also renewed our commitment to our community’s expectation to end euthanasia as a means to control pet overpopulation. Animal Services is demonstrating this commitment through the implementation of several new programs. The following programs are either fully implemented, partially implemented, or in the planning stage:

The Big Fix is the consolidation of the many and sundry programs to provide low/no cost spay/neutering services for pets in low-income households. A description of these many programs can be found on our website. Animal Services will soon have a Request for Proposals (RFP) on the street for managing and operating our six new Spay/Neuter Clinics. These clinics will provide spay/neuter surgery to Animal Services’ adopted animals and the pets of our community’s low-income pet owners and feral cat colony managers. Animal Services is also working with the Amanda Foundation to increase their aggressive mobile spay/neuter services. At the same time, we are working with the Sam Simon Foundation to immediately initiate operation of our South LA spay/neuter clinic until an RFP for these services can be awarded. This arrangement – turning over the mobile clinic operation to the Amanda Foundation and the South LA Clinic to the Sam Simon Foundation – is a win/win for the animals, the City, and our partner organizations. Animal Services experienced a 35% increase in voucher subsidized spay/neuter surgeries in Fiscal Year 06 compared to Fiscal Year 05 and a 50% increase in feral cat surgeries during this same time period. Thanks to the City commitment to Animal Services Big Fix spay/neuter programs dog and cat intakes are down 24% over the past past five years, and down another 7% in the first six months of 06. Expanding Big Fix exponentially remains one of our primary goals.

New Hope is a program designed to partner with the vast network of pet rescue, support and adoption agencies throughout Southern California and beyond in the process of locating homes for the animals that Animal Services rescues. We now have over 70 New Hope Partners and expect to double that within the next six months. This program gives New Hope Partners 24/7 access to the shelters to select animals from the New Hope Alert at no charge. This includes spay/neuter surgery, microchip, and vaccinations. It is Animal Services hope that this program will permit all our partners to maximize their limited resources in our shared mission to save lives. Each Center has one employee designated as the New Hope Coordinator. This employee is available to all New Hope Parnters by cell phone and serves as their “personal shopper”. New Hope Partners also get a daily email of all animals at risk of euthanasia that they can have at no charge. Animal Services and HLP have also made a sophisticated animal management software program available to New Hope parnters at no charge. If all partners take advantage of this offer, it would represent nearly a $500,000 gift to the rescue community.

Safety Net helps pets and their families stay together through difficult financial times or relocations by networking the entire animal LA welfare community through Animal Services Call Center. The Call Center will serve as a referal service for all animal welfare issues, including pet friendly apartments, attorneys specializing in pet law and landlord disputes, low cost boarding, behaviorists, etc.

Call Center will provide a “one-stop shop” for any and all animal questions, concerns, and problems. It will serve as the clearing-house to help Angelinos find the solutions they seek to pet, animal and wildlife related issues and problems. The development of a centralized Call Center in one location will also free six field officers who now man six separate dispatch stations, one in each Animal Care Center, to respond to problems in the field. The Call Center will also serve as the Field Operations Dispatch. This program brings much-needed efficiency to the department, allowing shelter staff to focus on the customers and animals in their Centers rather than being pulled away from these important responsibilities to answer the phone. And it frees Field Officers to serve the public and the animals out in the community. It will also dramatically reduce the waiting time the public experiences on the phone.

STAR (Special Treatment And Recovery) program provides medical treatment to severely injured, abused, and neglected animals rescued by Animal Services. This program provides treatment for animals that historically may have been euthanized because they were beyond the capacity of Animal Services to treat. This program also includes many partner veterinarians in the community. Soon Animal Services will have an x-ray machine in every Center that will seriously enhance the triage capabilities of the department in helping animals with life threatening injuries.

TLC (Teach Love and Compassion) provides at-risk youth with employment training in animal care. This program, currently in development, is designed to be intergenerational allowing our staff and community’s elderly to work with our youth to teach love and compassion through the care and love of animals. TLC will be an umbrella program dealing with many animal welfare issues, such as hoarding, the link between domestic violence and animal abuse, humane education, and much more.

Anti-Cruelty Task Force is a partnership with LAPD and the City Attorney. Together we investigate animal cruelty and abuse complaints, including dog and cock fighting, as well as cases of physical abuse and neglect. A database for tracking and reporting on these cases is being developed, and these statistics will be in each month’s General Manager Report to the Commission, which is also available to the public on our website. As could be expected with any multi-departmental effort, there are some coordination and growing pains, but we are working diligently with our partners to address them.

Volunteer Dog Training Program trains Animal Services’ employees and volunteers to improve the quality of life and adoption rate of sheltered dogs through behavior training provided by our community’s most reputable dog trainers.

Orange Dot Program is designed to identify and encourage improved behavioral response from shy dogs in a shelter environment; this program is effectively used in other shelters to help ensure dogs are provided every opportunity to be safely placed in a loving home.

My Castle, My Crate is a program using kennel crates for dogs in isolation or with behavioral problems to provide a stress free “safe house” in the kennel. Benefits include improved recovery time from illness, injury or improved behavioral manifestations caused by stress. The new shelters provide this safe space in all the kennels.

FELIX (Feral Education and Love Instead of X-terminations)provides low or no cost spay/neuter service to feral cats managed by trained feral cat colony managers trained by one of Animal Services feral cat partner organizations. Animal Services experienced a 50% increase in voucher subsidized spay/neuter feral cat surgeries to date in Fiscal Year 06 compared to the same time period in Fiscal Year 05. FELIX will play an important role in our pending Trap-Neuter-Release (TNR) program, currently in development. Animal Services is partnering with almost all the local feral cat organizations, and welcomes any not now participating.

Foster Program trains volunteers to provide temporary homes for special needs animals until they are healthy enough for adoption. There are several facets to this program which includes our Bottle Baby Program to provide care for neonate orphanes. Animal Services provides training to volunteers interested in providing this life saving care. Animal Services has also started an Evidence Animal Foster Program. Historically, animals rescued from abusive or neglectful conditions were left to languish in shelter kennels for months while the legal proceedings were under way. Today, animal victims of cruelty and neglect can be fostered into loving homes until a judge decides in the matter. Overall, the Foster Program provides a safe place for animals that Animal Services historically could not properly care for or had to euthanize. This program will only be as successful as the community wants it to be because it relies on the community to provide this much needed love and care to our neonate, sick, injured, abused, and neglected animals. All the animals would have been killed in prior years. Volunteers developed a 7 minute informational CD for foster parents.

FEV Testing and Vaccination Program has been implemented as a pilot program. Designed to enable new cat owners the opportunity to determine any “at risk” factors that may affect their newly adopted cat and any cats at home upon introduction. Animal Services is also providing free dog vaccinations in all our Centers thanks to a donation received for that purpose. By making vaccinations more readily available to our community’s pets we will see less disease in our shelters.

Make-Over Program is in development phase to include outside vendor participation. At this time, Center personnel and volunteers that have grooming experience provide grooming for animals that need such attention. Best Friends volunteers continue to support grooming needs for large-scale adoption events.

Legal Issues: Animal Services is working with the City Attorney’s office and members of the public on no less than 30 legal issues, statutues, ordinances and/or programs, such as a new animal control ordinance dealing with mandatory spay/neuter; the aforementioned TNR program designed to humanely reduce the number of feral cats in LA; a possible rooster ban in LA to curtail cock fighting; allowing evidence animals to be fostered in a loving home rather than languish in our shelters; and neighborhood intervention programs that solves problems with potentially dangerous dogs before anyone is hurt or bitten, and much more.

Rabbit Brigade: rabbits have become the number 3 preferred pet in Los Angeles. Animal Services rescues hundreds of rabbits annually. All rabbits are now spayed or neutered prior to release. Animal Services partners with a number of rabbit rescue organizations and volunteers under the leadership of the nationally respected House Rabbit Society.

LAAnimalServices.org – nothing demonstrates the transformation of Animal Services more than our new website. Designed to make information easily accessible with a look that is easy on the eyes and is intuitive in function. Much more detail can be found on our website including a Blog from the General Manager, a 20 plus page monthly report from the GM, and details on all of Animal Services many programs and initiatives. Animal Services’ and the City’s websites both feature a Pet of the Day function to help improve adoptions. It is our hope other City departments will put this feature on their website. Instructions for doing so are available at www.laanimalservices.com.

Pet of the Month program initiated by Council member Herb Wesson highlights the City Council’s support of Animal Services’ efforts to increase adoptions and reduce euthanasia. Every animal featured at a City Council meeting since the practice of showcasing them at Council meetings on alternate Fridays was instituted early this year is now in a loving home! Check out our website to find instructions on how to put this feature on your website.

Lost and Found Bulleting Board: Animal Services is working with partner organizations to develop a lost and found bulletin board that will allow good Samaritan citizens to reunite lost pets with their owners without the animals ever having to suffer the trauma of a shelter experience. Keep your eyes open for that!

Match Maker: Animal Services has initiated its own Match Maker program. By going to our on-line Match Maker program found on our website, you can describe the type of pet you are looking for. Every time a pet matching your description becomes available, you will be notified by e-mail with a picture and description of the animal and its location.

Home Shopping Petwork is a high quality, 30 minute television program on Channel 35 that highlights the programs, events, employees, volunteers, and most importantly the animals of Animal Services. The program can be viewed several times per month. For a listing of the show schedule, visit http://www.lacity.org/ita/itacv1.htm

SALA – (Shelter Animals of Los Angeles) is a 501c3 Animal Services fund raising organization comprised of influential volunteers, residents and business owners wanting to help Animal Services raise funding for the life saving programs described above which are designed to facilitate achieving LA’s no-kill goal. The SALA Board is currently in formation.

Dog Licensing Program: Another reason for our declining euthanasia rate is that Animal Services has one of the highest success rates in the country for returning lost pets to their grateful owners, a rate four times higher than other large cities. Animal Services returns over 4,500 lost dogs and cats to their owners each year. 100% of the animals that Animal Services rescues with a current license go home, unfortunately, 90% of the animals we rescue come in with no identification and never go home again.

License Canvassing program: Animal Services is asking the Mayor’s Office and the City Council to reconsider funding the License Canvassing program that was deleted in this year’s budget. Conservatively, there are an estimated 700,000 pet dogs in the City of Los Angeles. Only 120,000 dogs are licensed and this number decreases each year. The program consisted of 15 Department personnel who go door-to-door and collect canine license fees.

This program was not functioning properly until February 06. Since then we immediately began to show positive results. Beginning in March 06 additional staff was recruited for the program and the number of licenses and revenue began to increase from 790 new and renewal dog licenses representing $24,373 in revenue in March to 2,498 new and renewal dog licenses representing $84,093 in revenue in June. Animal Services projects with a full contingency of fifteen canvassers we could conservatively generate $750,000 in license revenue in the first year. Because licenses must be renewed annually this revenue will continue to increase and compound per annum. This revenue would greatly supplement Animal Services budget and allow us to better provide the level of care LA residents expect.

Animal Services is deeply committed to achieving the Mayor, City Council and our community’s ultimate goal of ending institutional euthanasia as a method for controlling pet overpopulation! The above-mentioned programs combined with established initiatives and programs under the Mayor, City Council, and Commission’s leadership are already producing significant demonstrable results. 

Together we are making LA the safest city in the US for our pets! Thanks to everyone playing a constructive role in this exciting challenge!

The Case For Mandatory Spay/Neuter by Ed Boks

The month of May 2006 came in like a lamb but went out like hundreds of sick and dying neonate kittens. I doubt any stronger case can be made for mandatory spay/neuter than what you are about to read.

North Central Animal Care Center experienced an unprecedented number of neonate euthanasias during the last week of May. This was due to an unusually high number of orphaned neonates presenting clinical symptoms suggestive of infectious diseases such as Notedris cati, chylmydia, panleukopenia, and corona virus etc. Diagnostics were performed through blood work and complete dermatology exams for infectious skin diseases confirming these diseases.

254 orphaned neonates were euthanized in the month of May in North Central with well over 100 in the last week. South LA Animal Care Center euthanized 247 neonates in the month of May, and the entire LAAS organization euthanized a total of 823 orphaned neonates of the 2,035 dogs and cats euthanized.

That represents 40% of the May euthanasia rate!

This situation points out three critical needs:

1) the need for more foster homes to care for neonates in our Bottle Baby Program,

2) the need for broader implementation of our Safety Net Program to help support people relinquishing neonates with the resources they need to bring them through the weaning process, and

3) more aggressive Big Fix Spay Neuter Programs throughout the City especially during the winter months. LAAS is working on approaches to address all three of these needs and will report on our progress in future reports.

As a result of this unfortunate and tragic anomaly in the North Central Animal Care Center, the overall organizational month of May euthanasia rate increased 12% compared to May ‘05, but decreased 10% compared to May 04.

East Valley showed a 17% decrease in euthanasia.
Harbor showed a 29% decrease.
South LA had a 1% increase.
West LA had a 2.5% decrease.
West Valley had a .05% increase.

North Central was on track to show a decrease in euthanasia in May until the Center was literally inundated with sick and dying neonates during the last week of May. Rescue efforts were complicated by that being a Holiday weekend and by a shortage of qualified Bottle Baby Foster Care Givers.

The month of May Cat Euthanasia rate is up 19% compared to May 05 but down 6% compared to May 04.

The month of May Dog Euthanasia rate is down 2% compared to May 05 and down 13.5% compared to May 04.

If there is a silver lining to any of this news, it is that the Calendar 06 Year To Date Euthanasia rate for dogs and cats is down nearly 17% compared to the same time period in 05 and down 29.5% compared to the same time period in 04.

Calendar Year 06 Cat Euthanasia is down 7.6% compared to the same time frame in 05, and down 24% compared to the same time frame in 04.

Calendar Year 06 Dog Euthanasia is down 26% compared to the same time frame in 05, and down 35% compared to the same time frame in 04.

Of the 2,020 dogs rescued by LAAS in the month of May, 68 were either dead on arrival or died of natural causes. Four dogs were stolen for a remainder of 1,948. 731 were adopted, 333 were New Hoped, 299 were returned to their owners, 16 are in foster for a total of 1,379 live releases. That is an extraordinary 70% live release rate for dogs! Only 20 neonate dogs were euthanized.

Of the 2,646 cats rescued by LAAS in the month of May, 81 were either dead on arrival or died of natural causes. Six cats escaped and nine were stolen for a remainder of 2,560. 508 were adopted, 355 were New Hoped, 21 were returned to their owners, 55 are in foster for a total of 939 live releases. That is a dismal 37% live release rate for cats. 803 neonate cats were euthanized. Neonate cats represent 55% of the cat euthanasia rate. Clearly we can see where we as a community must focus our efforts to end the killing! We must turn the faucet off on the sheer number of unwanted cats being born in our community.

May 06 Dog and Cat Adoptions combined were up 7.25% compared to May 05 and up 6.25% compared to May 04.

May 06 Cat Adoptions were down 2.5% compared to May 05 but up 10% compared to May 04.

May 06 Dog Adoptions were up 15.5% compared to May 05 and up 3.5% compared to May 04.

The Calendar 06 Year to Date Dog and Cat Adoptions are up nearly 8% compared to the same time period last year and up 9.6% compared to the same time period in 04.

May 06 Dog and Cat New Hope Placements were down 10% compared to May 05 but up 22.5% compared to May 04.

May 06 Cat New Hope Placements are down 26% compared to May 05 but up 10.25% compared to May 04.

May 06 Dog New Hope Placements are up 18.5% compared to May 05 and up 39% compared to May 04. This is a welcome increase in the New Hope trend for dogs this year and coincides with the final stages of implementing the New Hope program.

The Calendar 06 Year to Date Dog and Cat New Hope Placements are down 16% compared to the same time period in 05 and down 7.5% compared to the same time period in 04.

(For all of these statistical categories, raw numbers are available in the statistical reports posted on the LAAS websitewww.laanimalservices.com.)

It is our sincere hope and expectation that with the community’s continued help the Bottle Baby, Foster, Safety Net, and New Hope Programs will help right this temporary reversal in our continued progress towards lowering the kill rate. Other efforts are underway with the help of various community partners to help get the word out to help LAAS in its lifesaving mission. Clearly, we will never adopt our way out of this crisis. It is time for all Angelinos to get serious about spaying and neutering their animals.

Rescue organizations too must be held accountable. No rescue organization should adopt an animal out that is not spayed or neutered. If such an adoption does occur the rescue organization must follow up until the sterilization has been confirmed. This holds true for LAAS as well. We will be monitoring every intact animal released to any rescue group or individual for medical reasons to ensure the animal is altered as soon as it is healthy enough.

In order for LA City to achieve its No-Kill goal we must add a No-Birth initiative to our strategic plan as exemplified by LA County’s recent spay/neuter law, even if it is for a limited number of years, long enough to get a handle on this problem. At some point we have to turn the faucet off. There are simply too many unwanted kittens being born.

We must also bolster our Operation FELIX (Feral Education and Love Instead of X-termination) Trap/Neuter/Return Program and our Big Fixspay/neuter efforts for cats. It is my hope that all Angelinos will support any responsible initiative that will help us as a community to end the killing.

I understand very well that this is a controversial issue for some, but I hope we can all agree that the misguided accidental and deliberate backyard and puppy/kitten mill breeding must be stopped if we ever expect to end the killing.

(The May LAAS GM Report is now available on-line.)

Keep your eye on the No-Kill Goal by Ed Boks

Achieving No-Kill is not an easy undertaking. Everyday something seems to happen that could side track us from this goal. But LAAS has to be an organization that can walk and chew gum at the same time. We have to be both tactical and strategic. As we deal with each daily “crisis” it is important we not lose sight of our efforts to achieve our strategic No-Kill goal. As we progress, we will transition more and more from crisis management to managing and solving the problems resulting from pet overpopulation and irresponsible pet owner/guardianship, the problems that prevent us from achieving No-Kill immediately.

Let me remind everyone what I mean by “No-Kill”. No-Kill will be achieved in LA when LAAS is able to use the same criteria that a loving pet owner/guardian or a compassionate veterinarian uses to determine if an animal should be euthanized. In other words, when LAAS no longer kills healthy or treatable animals because of a lack of space or resources we will have achieved “No-Kill.”

So, is No-Kill even achievable? Well, the evidence suggests LAAS is at least moving in the right direction. During the first quarter of 2006 Dog and Cat Adoptions were up 9.36% compared to the first quarter of 2005. That represents 3,248 dogs and cats placed into loving homes in three months. That is the highest first quarter adoption rate in five years.

Dog and Cat Euthanasia was down 37.31% compared to the same quarter last year. That represents 2,091 euthanasias. Still too many, to be sure, but it still represents the lowest quarter ever. In fact, LAAS had three record low euthanasia rate months in a row, compared both with the last twelve months and when comparing January, February, and March 06 to the same three months in any other year (http://www.laanimalservices.com/Statistics.htm).

Big Fix: Part of this success is certainly due to our community’s aggressive spay/neuter programs, including Los Angeles Animal Services’ Big Fix programs (a “branding” developed by Best Friends Animal Sanctuary and used by LAAS with their permission) (http://www.laanimalservices.com/bigfixspayneuter.htm).

As a result of all our spay/neuter efforts, Dog and Cat Intakes were down 13.60% during this past quarter compared to the same quarter last year! LAAS has experienced a 24% decrease in intakes over the past five years. This is due largely because of The Big Fix Spay/Neuter Voucher Program for dogs and cats. LAAS shows a 35% increase in spay/neuter coupon redemption during Fiscal Year 05/06 so far compared to the first three quarters of Fiscal Year 04/05. We also see a 50% increase in Operation FELIX Voucher redemptions (for feral cats) during the first three quarters of Fiscal Year 05/06 compared to the first three quarters of Fiscal Year 04/05 (July – March respectively).

Also, we can’t thank the Amanda Foundation and the Sam Simon Foundation enough for the incredible work they do to bring spay/neuter services into our neediest communities. The thousands of surgeries they and their predecessors have done in mobile clinics over the last several years have made an important contribution to the declining intake and kill rates.

Plus One/Minus One: Another reason for the lower euthanasia rate this past quarter is a new program called Plus One/Minus One. This program compares the adoptions and euthanasia rates of dogs and cats on a day-to-day basis to last year. Comparing the first Monday of March 05 to the first Monday of March 06, etc.

Plus One/Minus One is an internal program designed to encourage staff, volunteers, and partners to place more animals and kill fewer animals every day compared to the same day (not date) as last year. These statistics more accurately compare apples to apples. This is how this program worked in our six shelters:

Plus One, Minus One –
YTD 06 Results Compared to January through March 05:

East Valley
Intakes: Down 10.68%
Adoptions: Up 18.36%
Euthanasia: Down 36.71%

Harbor
Intakes: Down 18.76%
Adoptions: Up 72.19%
Euthanasia: Down 5.60%

North Central
Intakes: Down 15.32%
Adoptions: Down 0.62%
Euthanasia: Down 32.51%

South LA
Intakes: Down 15.37%
Adoptions: Up 5.35%
Euthanasia: Down 31.99%

West LA
Intakes: Down 16.47%
Adoptions: Up 10.14%
Euthanasia: Down 15.56%

West Valley
Intakes: Down 20.80%
Adoptions: Down 6.55%
Euthanasia: Down 36.21%

Return to Owner/Guardian Program: LAAS also has a high success rate for returning lost pets to their frantic owner/guardians, four times higher than other comparable cities. LAAS returns over 4,500 lost dogs and cats to their grateful owner/guardians every year. (Still, we have room to improve, as shown by a recent incident when a dog’s microchip was not properly scanned that led to an unfortunate situation in which a person’s beloved pet was adopted by someone else. It was a graphic opportunity to impress upon staff that EVERY animal needs to be properly scanned for microchips, but one which I hope will not be repeated. It also highlights to the dog owning public the importance of a dog license as the primary form of identification.)

Seniors for Seniors Program: This program was implemented on February 1st, helping to improve adoptions by placing senior animals with our community’s senior citizens. To date over 100 animals have been placed through this important program.

Mobile Pet Adoptions: LAAS also doubled its off-site adoption and special event efforts during this last quarter, resulting in 661 adoptions compared to 224 in the same time frame last year and 29 off-site events this year compared to 15 last year. And we are looking to increase our efforts even further!

Keeping our eye on the ball is so very important. Will LAAS continue to be challenged with our own shortcomings? Indeed, we see that every day. People may become frustrated with what they perceive to be the slowness of our progress. But it took LA a long time to get into its current situation and it will take some time to turn it around.

But we are turning it around. Over the past five years LAAS reduced dog and cat euthanasia 45.7%. LAAS significantly reduced dog and cat euthanasia every year since 2002 (17.7%); 2003 (10.3%); 2004 (17.3%); and 2005 (11.1%). And with a 35% decrease in the first quarter of 06, I’m hoping this demonstrates we are doing everything we can to step up the pace.

But make no mistake, LAAS cannot do this alone. We need your help. If you would like to help LAAS and its many partners and friends make Los Angeles a No-Kill City I encourage you to consider volunteering to help our Foster Program or our Mobile Adoption Program. Donations to our Big Fix and other programs are also greatly appreciated.

Together we can make LA the safest city in the United States for our pets.

NYC Animal Care and Control: New Name, New Face, New Philosophy

The Satya Interview with Ed Boks – January/February 2004

Ed Boks and no killUntil recently, New York’s animal shelter system, formerly known as the Center for Animal Care and Control (CACC), was notorious: its adoption numbers were abysmal, it was plagued by rumors of mismanagement, and had the unfortunate reputation of euthanizing animals deemed “unadoptable” soon after arrival, leaving little time for animal guardians to find their lost loved ones.

All that will soon change if its new Executive Director, Ed Boks, has his way. The first thing Boks did was change its name to NYC Animal Care and Control (AC&C) to better express his goal of putting the “care” back into NYC’s shelter system. Boks aims to up the adoption rate of homeless animals, and ultimately, make New York a “no-kill” city. Fresh from his success at turning around Phoenix, Arizona’s shelter system, Boks brings his know-how and compassion here to the Big Apple.

Lawrence Carter-Long sat down with Ed Boks to hear more about his plans for all New Yorkers. 

Why don’t you tell people about the mission of NYC Animal Care and Control?
The mission statement of Animal Care and Control is to promote and protect the health and safety and welfare of pets and people in NYC. We sort of summarize that into a tag line: we create happiness by bringing pets and people together. Our mission is to help our community to really recognize the value of companion animals and of the animals that find a way into our shelter system, and help them start to see the system as a safety net—that really, if an animal ends up in our shelter, that’s not a bad thing. It’s a safety net—it’s better than being hit by a truck or whatever else… left in the street. What we don’t want is for these animals to come here and abandon all hope; for our shelters to be a dead end. There is the hope and desire that we can place these animals, so we’re going to have a very aggressive adoption program, including outreach and partnering to help get animals out of our shelters and back into the community. Back into homes.

So along those lines, what would you say your priorities for the organization are? And secondly, what are its greatest challenges?
Well I’ve had the advantage of having to work part-time here for the last six months, going back and forth between here and Arizona, and it’s given me ample opportunity to do assessment and analysis of the organization. So, probably by the end of January we will have completed a massive reorganization and have more direct lines of communication between the front line and decision-makers so that we’re more responsive to the community.

Once I’ve got a management team in place, the first thing we’re going to focus on is putting together a strategic plan that’ll guide us for the next five years: really identify the issues—what are the demands of the community, what are the realities of our budgetary constraints, space issues and that sort of thing—and come up with initiatives to specifically address those issues. Of course that means we are going to be looking at reducing euthanasia of companion animals and increasing adoption; and of course, the third leg that balances the stool is having a viable spay/neuter program that provides low- or no-cost services to the pets of any individuals on any form of public assistance. That’s our Big Fix Program.

What does NYC Animal Care & Control do from there?

It’s not in place yet, but that is what we will be doing. There’s a couple ways to approach Big Fix. One is to have regularly scheduled spay days, in which we have veterinarians and med techs volunteer in our clinics. At some point, we hope to have a spay/neuter clinic in each of the five boroughs, right now we have one in Manhattan, Brooklyn, and Staten Island.

In February 2002 the city placed the sanitation commissioner on the board of Animal Control, further reinforcing the organization’s image as a “disposal” organization and causing an uproar in the animal care community. What are you attempting to do to alter that perception? Since that time, do you believe that public concern for animals has reached the consciousness of policymakers?

Clearly. The changes to NYC AC&C are reflective of that. Politicians would be well advised to understand animal care is an issue that can affect the outcome of an election. Virtually everybody has a pet. Nobody is going to vote for a politician if they hate animals—or act as if they do. There are many more people out there who will vote for somebody who demonstrates they have a heart for animals. I remember when Mayor Bloomberg made the comment after the blackout: “Don’t forget, feed and water your animals.” Across the country animal welfare people were going, “Did you hear that?” I don’t know that he said that for political effect; he said it from his heart. That’s why it resonated with people.

There is a misconception that the NYC AC&C is a city agency and, as such, part of the Public Health Department. I would assume that bears with it the stigma that you are connected to city government. How are you working to correct these assumptions?

AC&C is a vendor—a contract vendor that provides services to the city of New York through a contract we have with the Department of Health. The DoH is a wonderful partner in supporting us in our animal control aspect. When it comes to the animal care component or the types of programs that provide for the humane needs of animals—that will ultimately bring down the cost of animal control—we are reliant on donations. The city does not have the wherewithal or the means to provide more than the very minimum approach to animal control and very little for animal care.

Would you say that the bulk of the funds received from Public Health is for animal control and not for care? 

That is correct. Over the course of the last year, the budget has been cut from $8.9 to $7.2 million—clearly, not enough resources to do what needs to be done. But we have to do what we can with what we’ve got. Thankfully, anybody who wants to help, can. We have a volunteer program; you can give donations. The team that is coming together—including those who have stayed and those who have joined the organization—are extraordinary people. Turn this organization around we will.

You started full-time on January 12. What are your priorities for NYC AC&C?

The top priority, of course, is to get humane shelters built. That’s a long-term goal; we will have to do a capital campaign to achieve it. In the very short term, I’d like to get all the cages out of our shelters, I’m speaking specifically about dogs, and turn them into humane kennels where animals have room to turn around, are not lying near feces or urine, and can eat/drink and get some exercise. That to me is really, really key right now. The current configuration of our shelters can be very detrimental to the mental and physical health of animals.

And the primary stumbling block to making those necessary changes is money?

Right. We need about $150,000 to put the kennels into the Manhattan shelter and I think we’ve raised about $40,000 to $50,000 already.

Last year, NYC killed some 35,000 animals in its shelter system—that’s about 100 dogs and cats daily. Currently, nearly 70 percent of the animals who enter the system have needed to be put down. You’ve expressed the goal of ending the practice of “euthanizing adoptable animals” in the next five years. What are the critical components of making that happen? 

Humane shelters would go a long way. My definition of a humane shelter is one that provides for the well-being of animals as well as the people who come in to adopt or look for their lost animals. Our shelters right now are little more than holding facilities. They really were not designed or developed for adoption; or to find a lost pet either. Which is why we’re relying so much on technology to get them adopted and out of shelters.

Education is also important. We’re developing a program called TLC—Teach Love and Compassion—which will work with troubled youth in classrooms, teaching them the importance of compassion and responsibility in developing self-confidence.

Are exotic or wild animals an issue you have to contend with, such as the individual in Harlem recently found to have a tiger and an alligator in his apartment? 

We rescue in the neighborhood of 8,000 wild or exotic animals each year, and we end up holding them for days, even weeks, at a time trying to find a place to rehab or release them. Every time we do so eliminates a space that could house a homeless dog or cat. This is a significant problem that nobody seems to be able, or in some cases, wants to address. AC&C is doing this not because it is in our mandate or mission, but sadly, because nobody else will—basically out of necessity. We’re working with a group of organizations that have agreed to form a nonprofit to deal with the problems surrounding NYC urban wildlife. We think we may have found a facility that can be used to house and rehab wildlife and, in the process, free up tens of thousands of kennel spaces each year.

Many readers may not be aware—I certainly wasn’t—that you are a former pastor, and prior to your position here, were the director of Maricopa County’s Animal Care and Control program in Phoenix, AZ. What were the “aha” moments in which you realized animals needed greater consideration and how have your experiences helped prepare you to revitalize and restructure NYC AC&C?

I’ll start with the last part of the question. One of the things my staff challenged me with was, “You’re coming from Arizona? This is real animal control. We rescue 45,000 animals a year.” Well, in Maricopa we rescued 62,000 a year: the largest animal control program in the U.S. It services 24 of the fastest growing towns and cities in the country and covers an area larger than 17 states, over 9,200 square miles. It’s huge. I think working up through the ranks with that organization, first as a kennel worker and eventually as Executive Director, gave me a keen understanding of this industry.

When I went to work there I was the pastor of a church, a principal and a teacher at a private high school. It was very costly to run. After a few years of doing that, the congregation decided they had to disband the school, which was my source of livelihood, the preaching was pro bono.

Recognizing that eating was a hard habit to break, I had to find something that put food on the table. I had worked my way through high school and college as a vet tech in Michigan. So, I heard about this job in Maricopa county and started out entry level there while at the same time I was a pastor.

Maricopa County in those days was not unlike NYC. It was a pretty abhorrent situation. When I got into it, it was an eye-opening experience seeing the condition of the shelters and the policies. It had an abysmal adoption and a very high kill rate. I quickly recognized this was a huge societal problem. While I loved animals and had worked as a vet tech, it had never dawned on me what was really going on. It was a shock.

Would you say that’s a case of ‘out of sight out of mind’?

Absolutely. You go to any city in the country and shelters are our dirty little community secret. They are in parts of town that people generally don’t frequent, which makes it real hard to elevate the issue the way it needs to be. Anyway, we were euthanizing 150 to 200 animals every day when I first started in Maricopa and that was my responsibility. I would go home at night and wake up in a cold sweat. To tell you how barbaric it was, that was back when they were giving cardiac injections—where you put the needle into the heart and inject sodium pentobarbital.  It was very difficult to do it right and could be very slow and agonizing.

I would wake up in the middle of the night, in a cold sweat, and actually feel like a needle was puncturing my chest. Just gasping, catching my breath like “what am I doing?” It didn’t take long before I ultimately resigned the ministry and started moving through the ranks, and soon was responsible for building the first two spay and neuter clinics in Arizona.

It’s interesting. People ask “why’d you leave the ministry?” and my response is “I don’t think I left the ministry, I think I found my ministry.” [Laughs.] It’s all shepherding. And with shelter work you get to shepherd everybody—four legged and two legged.

You hear about these approaches where people show euthanasia on public access TV and it usually backfires. People just don’t want to see it. It was in my face. I guess my “aha’s” were having to see and grope with it daily and recognizing that we can make a difference. We can change this. Recognizing too, that—and this is what makes coming to NY special for me—in Arizona when I began to have this awakening and would reach out to the community, they wanted to help. A lot of shelters have this bunker mentality, “we’re the government, we don’t need any help,” a “you can’t handle the truth” mentality. But I found that if you just open the doors, people want to help. I’m hoping we can do the same thing here.

The turnaround we’ve seen in just the last six months is amazing. This is only my second full-time day on the job. We’re just starting. I want the media to shed light on this—if people know what is going on, they will want to help. We’re seeing that happen. Our volunteer program is really blossoming. We’ve had two orientations since a fundraiser last fall and they’ve been packed. We had to turn people away…that’s just unheard of.

Late last year a system was unveiled, which I saw described as a touch-screen computer kiosk that works like a cross between an ATM and Friendster, dispensing animal profiles and pictures instead of money. Tell us about the plans for the system, and how it works. 

Basically, anybody looking for an animal to adopt or that they’ve lost can access all the animals not only in our shelters, but any brick-and-mortar shelter in the city. The shelters are all working together to provide that service; it’s already available in all five of ours. It doesn’t take the place of searching a shelter if your animal is lost, but it’s a great place to begin; it can tell you which shelter your animal may be in. And if you’re looking to adopt you can find out all kinds of details—a photo, their story—you can actually look at the information, print it out and bring it to our shelters and say “hey, I want to give this animal a home.”

You obviously recognize the importance of language in re-framing public attitudes about our responsibilities to animals. You’ve been a long-time supporter of In Defense of Animal’s Guardian campaign—which seeks to shift the emphasis from that of an animal ‘owner’ to one of a guardian—and have renamed your organization NYC Animal Care and Control. Why are these changes important?

Words mean something. We wanted to get away from the acronym CACC which sounded a bit like a cat spitting up a hairball. When you have five shelters spread out over an area as large as NYC and you call yourself “the center,” it’s like “Where is that? Where is the building?” But we are an organization focused on animal care and control, and the name should reflect that. By control what we mean is the enforcing of ordinances which have to do with animal care, for the sake of the animal and for others. The thing you are really controlling—you can’t control the animals—is the people who possess the animals.

I think the reason you see so many ancillary animal welfare organizations popping up across the country is because the animal control agencies haven’t really fulfilled the expectations of the community. The best way I think we can tell when a municipal or city agency is not fulfilling expectations is when these ancillary groups start popping up to help you achieve your mission. It is almost like, “well you obviously don’t care about the animals so [we’ll] take it from here, rescue them from you.” What I’m hoping is that animal control across the U.S. and here in New York can take on more of the responsibility the community expects us to take on. Emphasizing care and control. Care comes first. But it is ‘and’—not or. There’s an equality there.

Much of the strategy for revitalizing AC&C involves fundraising. The need for that is obvious given your mission and budgetary situation. However, many rank and file animal protectionists are often strapped for cash due to the costs of caring for animals they’ve rescued. What else can people do to assist you in reaching your goals? 

We also take ‘in kind’ donations—if someone has a business and can provide printing or graphics or any number of things. There is so much that needs to be done; feel free to call us or ask. And of course there is volunteering, which is huge. You name it. We have opportunities to work with our information technology (IT) folks; you can work directly with the animals; we need dog walkers, adoption counselors, administrative assistants, people who can do grant writing. Just contact our volunteer coordinator Amanda Faye, who can be reached through our website or phone number.

Connecting the city’s various rescue groups is of critical importance. So many groups feel that they need to go through an intermediary of some sort to work with us, and we’re trying to show that you don’t have to do end runs to work with us. Not only will we work with you, we will bend over backwards to help you help animals. We are going to be applying for grants for various projects. Also—for any auto dealerships out there—we’d like to get some vans, so that when rescue groups find animals they are interested in placing, we can actually deliver those animals. What’s happening now is rescue groups find animals, then they have to go through all kinds of contortions to logistically move the animals from our shelters to wherever they want to take them.

It is interesting that the whole animal welfare movement was formed in NYC with Henry Berg’s work and [looking back] how the whole concept of animal care has evolved, it ultimately produced a nonprofit organization called Animal Care and Control which sort of does it all. We are not only the number one animal rescue organization in NYC, but also in the whole state.

The bottom line is: Anybody that can help us positively affect the lives of animals, well, the door is always open. Whatever your heart compels you to do—just contact us.

To learn more about the NYC AC&C, to get involved or volunteer, visit www.nycacc.org or call (212) 442-2076.